FG FieldGuides
1 MX-420 Service Manual · p. 24
Field knowledge, without language barriers
Technical knowledge,
in every technician's language.
FieldGuides turns technical manuals into a searchable multilingual knowledge system. Technicians ask in English, Arabic, Urdu, Hindi, or Tamil and get answers grounded in the original documentation, with page-level citations.
A technician asks a reset question in English, changes the answer language to Arabic, then asks a related follow-up in Arabic. Both languages remain visible in the same sourced conversation.
Where it fits
For teams that work from large manual libraries.
Field service · Equipment maintenance · OEMs & distributors · Technical support · Industrial operations
- Less time searching manuals
- Knowledge available in 5 supported languages
- A direct path back to the source
Product principles
The answer stays connected to the source.
Controlled knowledge
Users query the manuals made available to them—not an arbitrary public knowledge base.
Grounded answers
Answers are grounded in retrieved passages from the selected manual.
Traceable answers
Supported answers include citations that open the relevant manual and page.
Multilingual by design
The manual stays the same. The language doesn't have to.
Technicians can ask questions and receive technical guidance in the language they work most effectively in, while FieldGuides keeps the answer grounded in the original source material. Five languages are currently supported.
- English
- Arabic
- Urdu
- Hindi
- Tamil
How it works
Manual in. Sourced answer out.
Three steps, with the original documentation kept in view.
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01
Ingest manuals
Add the technical documentation your teams already rely on.
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02
Ask a question
Choose a manual and the language you want to work in.
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03
Get a sourced answer
Read the guidance and open its exact page in the manual.
Field knowledge, available where it matters